Stav objednávky/en: Porovnání verzí

    Z Metrans Customer Wiki
    (založena nová stránka s textem „===== Refused by METRANS ===== The order has been rejected by METRANS customer service.“)
     
    (založena nová stránka s textem „===== Finished ===== The entire order has been successfully fulfilled. All containers have been delivered to the destination, and the transportation process is fully concluded.“)
     
    (Není zobrazeno 8 mezilehlých verzí od 2 dalších uživatelů.)
    Řádek 18: Řádek 18:


    ===== Accepted by METRANS =====
    ===== Accepted by METRANS =====
    The order has been accepted by METRANS customer service. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.
    Your order has been successfully processed by METRANS customer service.


    ===== Refused by METRANS =====
    ===== Partially Planned =====
    The order has been rejected by METRANS customer service.
    The order is partially scheduled for transportation. This applies to orders with multiple containers, where some of the containers may have already been planned, while the rest are still awaiting scheduling.


    ===== Partially planned =====
    ===== Planned =====
    The ordered containers are scheduled for transportation using at least one mode of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.
    The order is fully scheduled for transportation.  


    ==== Planned =====
    ===== Partially in transport =====
    The ordered containers are planned for transportation on all modes of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.
    The order is partially in the transportation process. This means that some containers have been dispatched and are on their way, while the remaining part of the order is still awaiting shipment or the start of transportation.


    ===== Partially in Transport =====
    ===== In trnasport =====
    The ordered containers are being transported or have been transported using at least one mode of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.
    All containers in the order are now loaded and being transported. The entire shipment is en route to the destination, and no part of the order is awaiting dispatch.


    ===== Transport Started =====
    ===== Partially Finished =====
    The ordered containers are in transit. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].
    Some containers from the order have been successfully delivered to the destination, while the remaining part of the shipment is still in transit and has not yet been delivered.


    ===== Partially finished =====
    ===== Finished =====
    Some containers of the order have completed the entire transportation process, while others are scheduled and awaiting execution. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].
    The entire order has been successfully fulfilled. All containers have been delivered to the destination, and the transportation process is fully concluded.


    ===== Finished =====
    ===== Refused by METRANS =====
    The entire order has been finished, and the containers have been distributed according to the order. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].
    The order has been rejected by METRANS customer service.


    ===== Canceled =====
    ===== Canceled =====
    You can cancel your order using the trash can icon action [[Soubor:Imagetrash.png|25x25pixelů]], and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.
    You can cancel your order using the trash can icon action [[Soubor:Imagetrash.png|25x25pixelů]], and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.
    [[Kategorie:Objednávky/en]]
    [[Kategorie:Objednávky/en]]

    Aktuální verze z 23. 10. 2024, 11:59

    Jiné jazyky:

    During the order entry process and after its submission, its status is continuously updated. You can find the status in the List of Orders.

    Order status 01.png

    Below are described the individual states of the order:

    Work in Progress

    You have the order saved under your account, and you can edit it entirely and complete it by submitting it to METRANS. The order in progress can be saved with errors. The order cannot be canceled, but you can delete it using the trash can icon action Imagetrash.png.

    Submitted

    The order has been sent to METRANS customer service. After submitting the order, no changes or modifications can be made to it. You can preview the order using the action icon Imagejjghm.png.

    Being Processed

    The customer service conducts a review of the submitted data and subsequently evaluates whether it is possible to accept the order.

    Accepted by METRANS

    Your order has been successfully processed by METRANS customer service.

    Partially Planned

    The order is partially scheduled for transportation. This applies to orders with multiple containers, where some of the containers may have already been planned, while the rest are still awaiting scheduling.

    Planned

    The order is fully scheduled for transportation.

    Partially in transport

    The order is partially in the transportation process. This means that some containers have been dispatched and are on their way, while the remaining part of the order is still awaiting shipment or the start of transportation.

    In trnasport

    All containers in the order are now loaded and being transported. The entire shipment is en route to the destination, and no part of the order is awaiting dispatch.

    Partially Finished

    Some containers from the order have been successfully delivered to the destination, while the remaining part of the shipment is still in transit and has not yet been delivered.

    Finished

    The entire order has been successfully fulfilled. All containers have been delivered to the destination, and the transportation process is fully concluded.

    Refused by METRANS

    The order has been rejected by METRANS customer service.

    Canceled

    You can cancel your order using the trash can icon action Imagetrash.png, and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.

    Citováno z „https://helpcp.metrans.eu/index.php?title=Stav_objednávky/en&oldid=5736“