Stav objednávky/en: Porovnání verzí

    Z Metrans Customer Wiki
    (založena nová stránka s textem „===== Refused by METRANS ===== The order has been rejected by METRANS customer service.“)
     
    (založena nová stránka s textem „===== Partially in Transport ===== The ordered containers are being transported or have been transported using at least one mode of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.“)
    Řádek 17: Řádek 17:
    The customer service conducts a review of the submitted data and subsequently evaluates whether it is possible to accept the order.
    The customer service conducts a review of the submitted data and subsequently evaluates whether it is possible to accept the order.


    ===== Accepted by METRANS =====
    .
    The order has been accepted by METRANS customer service. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.


    ===== Refused by METRANS =====
    ===== Refused by METRANS =====
    The order has been rejected by METRANS customer service.
    The order has been rejected by METRANS customer service.


    ===== Partially planned =====
    .
    The ordered containers are scheduled for transportation using at least one mode of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.


    ==== Planned =====
    .
    The ordered containers are planned for transportation on all modes of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.


    ===== Partially in Transport =====
    .
    The ordered containers are being transported or have been transported using at least one mode of transport. No new containers can be added to the order, and modification options are limited. Fields that were empty when the order was submitted can be filled in. By saving and submitting changes, METRANS customer service is informed about the new information.


    ===== Transport Started =====
    .
    The ordered containers are in transit. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].


    ===== Partially finished =====
    .
    Some containers of the order have completed the entire transportation process, while others are scheduled and awaiting execution. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].


    ===== Finished =====
    .
    The entire order has been finished, and the containers have been distributed according to the order. No new containers can be added to the order, and the order cannot be edited. The order cannot be canceled using the trash can icon action [[Soubor:Imagetrash.png|20x20bod]].


    ===== Canceled =====
    ===== Canceled =====
    You can cancel your order using the trash can icon action [[Soubor:Imagetrash.png|25x25pixelů]], and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.
    You can cancel your order using the trash can icon action [[Soubor:Imagetrash.png|25x25pixelů]], and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.
    [[Kategorie:Objednávky/en]]
    [[Kategorie:Objednávky/en]]

    Verze z 12. 8. 2024, 22:46

    Jiné jazyky:

    During the order entry process and after its submission, its status is continuously updated. You can find the status in the List of Orders.

    Order status 01.png

    Below are described the individual states of the order:

    Work in Progress

    You have the order saved under your account, and you can edit it entirely and complete it by submitting it to METRANS. The order in progress can be saved with errors. The order cannot be canceled, but you can delete it using the trash can icon action Imagetrash.png.

    Submitted

    The order has been sent to METRANS customer service. After submitting the order, no changes or modifications can be made to it. You can preview the order using the action icon Imagejjghm.png.

    Being Processed

    The customer service conducts a review of the submitted data and subsequently evaluates whether it is possible to accept the order.

    .

    Refused by METRANS

    The order has been rejected by METRANS customer service.

    .

    .

    .

    .

    .

    .

    Canceled

    You can cancel your order using the trash can icon action Imagetrash.png, and the information is transmitted to METRANS customer service. If the order has not yet been accepted by our customer service, you can also cancel the order. The order can only be viewed in read-only mode and cannot be edited or restored.

    Citováno z „https://helpcp.metrans.eu/index.php?title=Stav_objednávky/en&oldid=5453“